Orders

How do I place an order?

To place an order, simply add products to your cart, proceed to checkout, enter your shipping and payment details, and complete your order.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other online payment methods.

Can I cancel or modify my order?

Orders can typically be canceled or modified within a few hours after placement. Please contact our customer service team immediately for assistance.

Who can I contact if I have an issue with my order?

You can reach our customer service team via our Contact Us page or by emailing hello@seasidepenshop.com. We typically respond within 24 hours.

Do you offer discounts or promotions?

Yes, we regularly offer promotions and discounts. Subscribe to our newsletter to receive updates on upcoming offers.

Is my personal information secure?

Absolutely. We use advanced encryption technology and follow strict privacy policies to keep your personal information safe and secure.

Shipping

What is your return and refund policy?

We offer a 30-day return policy for unopened or defective products. Please refer to our return policy page for complete details.

How long does shipping take?

Standard shipping typically takes 3-7 business days, while expedited options may arrive sooner.

Do you ship internationally?

We only ship domestically at this time. Shipping costs and delivery times vary depending on your location.